Everyone is welcome at our clinic, and it is always our intention to create a safe and inclusive space. We recognise that there can be many challenges involved in accessing complementary healthcare, whether this is due to lack of access or a sense of feeling that your needs are not recognised. At Brighton & Hove Therapies, we are committed to doing our very best to support and honour you as an individual, and to make sure you feel welcome and seen.
A safe space for everyone
We have a safe and nurturing space which aims to make all visitors regardless of gender, sexuality, race or disability feel welcome. We also have practitioners within the clinic who specialise in inclusive care of LGBTQ+ clients.
Pre-arrival
For any queries or if you require any assistance upon arrival, please contact your therapist in advance or let them know your needs at the time of making your appointment.
Please note that the clinic does not have a waiting area or receptionist. For this reason, it is important to arrive at your appointment time, rather than early.
Your therapist will be there to let you into the clinic at your appointment time.
Car Parking Facilities
Sainsbury’s Car Park
An underground car park is available at the local Sainsbury’s (for directions and a map, please see here). For step-free access from the Sainsbury’s car park, there is an inclined moving walkway that takes you from the car park to the main entrance of the store. After exiting Sainsbury’s there are two options.
Option One is to turn right into the pedestrianised Fenchurch Walk (please note this is an uphill slope) and at the top of Fenchurch Walk turn right into Fleet Street (main road), then right again after a few metres into Sinclair Walk (pedestrianised), then left into the courtyard where you will see the clinic on the left.
Option Two if you would prefer to avoid the uphill slope – this is a slightly longer but more level route: after exiting Sainsbury’s, you turn right and then immediately left into Kingscote Way (pedestrianised), continue until you come out onto Cheapside, then bear right and turn right again onto Fleet Street. You then take the second right into Sinclair Walk (pedestrianised) and turn left into the courtyard where the clinic is located on your left.
Brighton Station
Brighton Station has multiple disabled parking spaces and free parking for Blue Badge holders. From the disabled parking spaces behind Brighton Station, if you look towards the station, you will see Rogue Cycle/Trading Post Coffee Roasters to your left. To the left of this building, you will see an external elevator. Take the elevator down to the lower level. Upon exiting the lift, you will see a pedestrian crossing immediately ahead of you. Cross the street, then turn left and start going up Fleet Street on the right-hand side of the street. Then take the next right into Sinclair Walk (pedestrianised), then take the first left into the courtyard where the clinic is located.
Arriving by train – step-free access
For step-free access from Brighton Station, turn left after coming through the ticket barriers and use the station exit alongside Platform 8. Keep to the right, and just past Rogue Cycle/Trading Post Coffee Roasters, turn to your right where you will see an external elevator. Take the elevator down to the lower level. Upon exiting the lift, you will see a pedestrian crossing immediately ahead of you. Cross the street, then turn left and start going up Fleet Street on the right-hand side of the street. Then take the next right into Sinclair Walk (pedestrianised), then take the first left into the courtyard where the clinic is located.
The Main Entrance
The clinic and all treatment rooms are on the ground floor, and there is step-free access into the clinic from a pedestrianised courtyard. There is a small lip (2cm) over the threshold of the main entrance into the building. The main entrance to the clinic is a single doorway and the width is 77cm.
The entrance space is a small common area that leads onto the treatment rooms. You may leave your wheelchair or mobility scooter in this area, or take these into the treatment room, according to your needs.
Treatment Rooms
All of our treatment rooms are on the ground level, and the width of the entrances into the treatment rooms is 68cm. All of our treatment couches are fitted with hydraulics, which means that they can be lowered and raised for ease of access. The width of our treatment couches is 70cm (wider than the average 63cm) and they have a weight capacity of 240kg.
Bathroom Facilities
We have one toilet for the use of clients on the ground floor level and it is a gender-neutral bathroom. The width of the entrance is 87cm. While the bathroom is spacious enough to enter comfortably with a wheelchair, the dimensions of the bathroom mean that it is not possible to position the wheelchair alongside the toilet. The available space for manoeuvring a wheelchair is approximately a 1 metre diameter turning space.
Wheelchair & Mobility Scooter Access
The widths of the doors at the clinic are as follows: Main entrance: 77cm. Bathroom: 87cm. Treatment rooms: 68cm.
Noise at the clinic
Upon arrival, you will come through the main front door into a quiet entrance area, and your therapist will lead you straight into the treatment room. We have a quiet clinic policy, which means that noise is kept to a minimum.
Lighting at the clinic
All of our treatment rooms have natural daylight, as well as different options for lighting. If you have a particular sensitivity to certain kinds of light, please let your therapist know so that they can make any adjustments to suit your needs.
How our therapists work
All of the practitioners at Brighton & Hove Therapies work independently and have their own policies and booking processes. Please feel free to contact them if you have further questions about your individual needs when you come for your appointment.